• 1 Freight Free Buying :- Freight free purchase value is $100.00 incl gst, In other cases freight of $4.00+gst will be added to invoice, unless stated otherwise. This Freight free policy is subject to Clause 2 mentioned hereunder.

• 2 Exceptions to Rule 1:- Items which requires special arrangements, or specifically mentioned while you shop online, will still carry freight even though the value of purchase exceed $100.00 mark.

• 3 Delivery Time:- Orders finished before 11.00 am will be dispatched by 12.00 noon same day on any working day. Orders finished after 11.00 am will leave the courier same day afternoon. Order received After 3.00 pm will leave the courier next working morning. If you require any urgent delivery please contact us at 0800 946946, we might be able to arrange SUB 60, or Urgent Parcel handed over to you, it may carry some extra cost.

•4                    Returns & Refunds:-

•a.       We do not accept any claim for refund or return, as the printing is done specially for customers and approval had been taken before printing.

•b.      But we will meet our obligations under Consumer Guarantee Act.

Transportation & Freight

Freight will be in addition to the prices quoted, and apply for Auckland region only. The method of transportation and the carrier will be at the selection of Copy House unless specifically agreed and mentioned by both parties at the time of  order placed. Any outside delivery may carry additional freight, and will be informed before shipment, with the option for the buyer to accept it, or change/cancel  the order.

Copy house  does not accept responsibility for part shipments or any consequences arising there from. Copyhouse will not be liable to the customer for any claim in respect of failure by Copyhouse to deliver the Goods ordered, but will try to meet the deadlines if any. While Copyhouse will endeavor to adhere to stipulated delivery times, delay, however caused, will not entitle the customer to claim from Copyhouse.  In the case of delays caused by circumstances beyond the control of Copyhouse or by the supplier to Copyhouse, Copyhouse will have the right to suspend deliveries without notice or to cancel the contract liability.